Mostplay

FAQ

The article below is a compilation of the most frequently asked questions at Mostplay Casino. We have compiled this section throughout our operation and ensure it is regularly updated. If the questions and answers below do not address your concerns, please contact Mostplay directly through the provided methods.

What is Mostplay?

Mostplay is a platform providing online casino games and sports betting services in Bangladesh and countries in the South Asia and Southeast Asia regions. Mostplay offers over 2,000 highly attractive casino games to the market.

Is Mostplay a licensed and regulated online casino?

Yes, it is! Our platform had many licenses from the government maybe mentioned as Gaming Curacao by the Curacao Government, PAGCOR by the Philippines Government, the iTechLab, etc. And we operated under the management of the Governments

How do I create an account on Mostplay?

  1. Go to the Mostplay website.
  2. Click on the “Sign Up” or “Create Account” button.
  3. Fill out the required information such as your email, username, and password.
  4. Follow any additional steps to verify your email or set up your profile!

What age do I have to be to join Mostplay?

This is extremely important, as individuals are only allowed to engage in gambling and betting when they are of legal age and responsible for their actions. Each country has different regulations regarding this age limit. Typically, the age is set at either 18 or 21 years old. You need to clarify this issue in your own country.

What types of games are available on Mostplay?

There are a lot of games available on Mostplay online casino. Slot Games, Live Dealer Games, Crash Games, Lottery, Fishing Games, Cockfighting Games, and Sports Bettings Games. Our Casino has over 2,000 games for the players to enjoy!

Are there any welcome bonuses for new players on Mostplay?

Yes, and you might be surprised by this program. Here are the details:

  • 100% Slots Welcome Bonus up to BDT 1,000
  • 100% Live Casino Welcome Bonus up to  BDT 1,500
  • 100% Sports Betting Welcome Bonus up to BDT 2,000

How do I deposit money into my Mostplay account?

Here are the 4 steps to deposit money into your Mostplay account:

  1. Log in to your own Mostplay account.
  2. On the main screen, navigate to the “My Wallet” section. Then, select “Deposit/Withdraw.”
  3. At this step, choose the transaction method you prefer. Mostplay offers a wide variety of transaction methods such as Visa and Master Cards, E-wallet, or Cryptocurrency.
  4. Enter the amount you want to deposit and follow the prompts to complete the transaction.

What currencies does Mostplay accept for deposits and withdrawals?

Mostplay accepts a wide range of currencies. Operating in numerous markets, accepting transactions in various currencies helps facilitate our business processes. In Bangladesh, we accept the local currency BDT, USD, and cryptocurrencies such as Bitcoin, Lite Coin, ETH, etc.

How long do deposits take to appear in my Mostplay account?

Payment Method

Estimated Time

Visa/Mastercard

Typically instant to a few hours

E-wallet

Instant to a few minutes

Cryptocurrency

Near-instant (depends on blockchain confirmation)

How do I withdraw my winnings from Mostplay?

Here are the steps to withdraw your winnings from Mostplay:

  1. Log in to your Mostplay account.
  2. Navigate to the “Withdraw” or “Cash Out” section.
  3. Choose your preferred withdrawal method (such as bank transfer or e-wallet).
  4. Enter the amount you want to withdraw and follow the prompts to complete the process.

Are there any fees for deposits or withdrawals on Mostplay?

Payment Method

Deposit/Withdrawal Fee

Visa/Mastercard

No

E-wallet

No

Cryptocurrency

No

Is it safe to provide my personal and payment information to Mostplay?

Yes, Mostplay employs robust security measures to protect your personal and payment information. If you have any further security questions, please refer to our “Terms and Conditions” article.

Can I play Mostplay games on my mobile device?

Yes, Mostplay App is available in both APK and iOS. You can download and enjoy our games and services like the website version.

Does Mostplay offer a mobile app?

Mostplay games are compatible with mobile devices, allowing you to enjoy gaming on the go.

How can I contact Mostplay customer support?

Mostplay offers multiple channels for contacting customer support, including email, live chat, and phone support. Our dedicated support team is available to assist with any inquiries, technical issues, or account-related concerns promptly and efficiently.

What responsible gaming measures does Mostplay have in place?

Mostplay is committed to promoting responsible gaming practices and provides various measures to support player well-being. These include setting deposit limits, self-exclusion options, reality checks, and access to support resources for individuals experiencing gambling-related difficulties.

Can I set limits on my deposits and spending on Mostplay?

Yes, you can set limits on deposits and spending to manage your gaming responsibly on Mostplay.

Are there live dealer games available on Mostplay?

Yes, we have. From classic table games like blackjack, roulette, and baccarat to innovative game variants, players can enjoy the thrill of live gaming from the comfort of their homes.

How can I reset my Mostplay login password?

Here are the steps to reset your Mostplay login password:

  1. Go to the Mostplay login page.
  2. Click on the “Forgot Password” link.
  3. Enter your registered email address.
  4. Follow the instructions sent to your email to reset your password.

Why is my Mostplay account locked or suspended?

Your Mostplay account may be locked or suspended temporarily for various reasons, such as multiple login attempts, suspicious activity, or violation of the platform’s terms of service.

What are the wagering requirements for bonuses on Mostplay?

Wagering requirements for bonuses vary; check Mostplay’s terms and conditions for specific details.

Can I try Mostplay games for free before playing with real money?

Yes, Mostplay provides players with the opportunity to try out games for free in demo mode before committing to real-money play. 

How do I verify my identity on Mostplay?

To verify your identity on Mostplay, you may be required to provide documentation to confirm your identity, age, and residential address. This typically involves submitting copies of government-issued ID, proof of address, and possibly additional documents for payment verification purposes. 

What should I do if my game freezes or crashes?

In the event of a game freezing or crashing while playing on Mostplay, try refreshing your browser or clearing your cache and cookies to resolve any temporary issues. If the problem persists, contact customer support for further assistance.

Does Mostplay offer any loyalty or VIP programs for regular players?

Mostplay rewards its loyal players through various loyalty and VIP programs, offering exclusive benefits, rewards, and privileges to regular customers. These programs often feature tiered levels based on player activity and offer perks such as personalized bonuses, faster withdrawals, dedicated account managers, and VIP events.